Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 1, 2026

ExperTox, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our laboratory services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Request information about our services
  • Use our laboratory testing services
  • Communicate with us via phone, email, or other means

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Organization/company name
  • Other information you choose to provide

Health Information

When you use our laboratory testing services, we may collect health-related information, including:

  • Specimen information
  • Test results
  • Medical history relevant to testing
  • Chain of custody documentation

This information is collected to provide our laboratory services and is protected in accordance with applicable laws, including HIPAA where applicable.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address
  • Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our laboratory testing services
  • To communicate with you about your inquiries and requests
  • To process and deliver test results
  • To maintain accurate records as required by law
  • To respond to legal requests and comply with applicable laws
  • To protect the rights, property, or safety of our company and others
  • To improve our website and user experience
  • To send you relevant communications (with your consent where required)

3. Who Has Access to Your Information

Access to your personal and health information is restricted to authorized personnel who need it to perform their job duties. This includes:

  • Laboratory technicians and staff involved in testing
  • Customer service representatives
  • Administrative personnel
  • IT staff maintaining our systems

All personnel with access to sensitive information are trained on data protection and confidentiality requirements.

4. Third-Party Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with vendors who perform services on our behalf, such as email delivery, website hosting, and data analysis. These providers are contractually obligated to protect your information.
  • Healthcare Providers: Test results may be shared with referring healthcare providers as part of our laboratory services.
  • Legal Requirements: We may disclose information when required by law, court order, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information with other parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication requirements
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements for record retention
  • Resolve disputes and enforce our agreements

Laboratory records are retained in accordance with CLIA requirements and other applicable regulations.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate information.
  • Deletion: You may request deletion of your personal information, subject to legal retention requirements.
  • Portability: You may request a copy of your information in a portable format.
  • Opt-Out: You may opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. How to Delete Your Data

If you would like to request deletion of your personal information, please contact us at:

  • Email: [email protected]
  • Phone: +1 (419) 378-4042
  • Mail: 1430 CENTER ST, Deer Park, TX 77536

Please note that:

  • We may need to verify your identity before processing your request
  • Certain information may be retained to comply with legal obligations
  • Laboratory test records may be subject to mandatory retention periods under CLIA and other regulations

9. Cookies

We use cookies and similar technologies on our website. For more information, please see our Cookie Policy.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Users

If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ExperTox, Inc.
1430 CENTER ST
Deer Park, TX 77536
Phone: +1 (419) 378-4042
Email: [email protected]